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Thursday, March 27, 2008

AT&T CEO would shut down American Education system!

In a not so stunning indictment of our Education System, Randall Stephenson the CEO of AT&T remarked "If I had a business that half the product we turned out was defective or you couldn't put into the marketplace, I would shut that business down." These comments were caused by the fact that even though they had pledged to return 5,000 customer service jobs to America from India, they have only been able to actually move 1,400 so far, due to AT&T's inability to find enough skilled workers.

Although I'm somewhat dubious of his claim for his company's need for skilled customer service workers; (I mean really, how much skill is involved in answering a phone in pigeon english and frustrating the customer with misunderstandings until they give up and go away?) it is general knowledge that our education system is graduating a lower percentage of students, and the skill level of graduates is lower as well.

It's high time we take the action recommended by Mr. Stephenson and shut down our current Federal Government based education system. The Department of Education has been an abysmal failure since it was made a Cabinet level bureaucracy. It should be scrapped. All federal tax dollars that were funneled through that agency should be returned to the parents of school aged children in the form of vouchers that could be applied to the education system of their choice. It is time we took the power of educating America's children out of the hands of bureaucrats and returned it to the parents, as was envisioned by our Founding Fathers, and Thomas Jefferson in particular.

Instead of being beholden to the Federal Government, local school systems would have to answer to the parents of their students. Schools that do well would be rewarded by increased attendance and monies. Schools that fail could then be shut down to make room for expansion of the ones that work. Local communities could determine the employers that they'd like to lure to town by training their children in the skills needed by those companies (like pigeon english for telecommunications customer service.) Colleges and Universities could establish the type of education they'd like to see in their freshmen class and parents would reward the schools that help their children meet those criteria.

It is radical, but necessary if America is to stay competitive in the increasingly Global Economy. Not only that, but the displaced Department of Education workers could ably fill all of AT&T customer service employee needs, with little or no retraining.

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